GlobalData, a leading global provider of business intelligence, is breaking new ground with artificial intelligence (AI). Indeed, they’re constantly improving their solutions and services with ground-breaking new applications of AI. The company’s mission is to remove the friction from how intelligence is found and applied. This allows clients to spur an informed decision-making process quicker and more effectively. GlobalData has been on a remarkable journey since its founding in 2008. The firm combines homegrown disruptive innovation with highly calibrated, proactive acquisitions to build a formidable portfolio across demand-driven verticals including Life Sciences, Technology, Media, Telecommunications (TMT), and Consumer markets.
The new AI-powered capabilities have revolutionized their operations. They pack a powerful punch in time savings, with 36% faster completion of complex data sourcing tasks. That efficiency frees up people so that organizations can spend more time on important strategic planning, innovation, risk management, and sustainable growth initiatives. Today, GlobalData’s solutions are trusted by more than 5,000 commercial and advisory customers worldwide, achieving deep domain expertise and lasting commercial relationships with customers.
Strategic Acquisitions and High-Quality Portfolio
GlobalData has built one of the highest quality portfolios in the space, by carefully and strategically acquiring hard to find, proven information services assets in key verticals. This tactic has produced their cutting edge strategy of deep specialty knowledge and proprietary datasets that power their unique superior product. To address the whole spectrum of education the company has brought all these assets under one brand and platform. This singular operating model protects and enhances its market position even further.
Beyond organic growth, the company’s strategy has been underscored by targeted mergers and acquisitions (M&A). In 2023, Inflexion Private Equity acquired a 40% minority stake in GlobalData’s Healthcare vertical. This relocation now puts the company on solid strategic footing. It increases fiscal flexibility, enabling us to confidently fund our new ambitious Growth Transformation Plan for 2024–2026.
“Building on 10 years of foundational AI and platform investments, we’re now using AI to remove friction from how intelligence is discovered and used, so our clients can spend less time searching and more time making the decisions that matter.” – Jonathan Hardinges, GlobalData’s Chief Strategy Officer
Enhanced AI Capabilities and User Engagement
AI is helping GlobalData turn user engagement around After implementing AI across its business operations, GlobalData found that usage of its products has tripled. The company claimed a threefold increase in active AI Hub users year-on-year. Today, nearly 90% of subscription contracts come from products powered by AI Hub, demonstrating the power of this pivot.
GlobalData’s commitment to innovation is reflected in the introduction of full agentic capabilities into workflow solutions. A great use case for this is “Sam,” the AI Sales Analyst. In fact, these improvements jumped user experience to an impressive 93%. Perhaps most importantly, they make it easier for clients to focus on using data-driven insights to create impact.
“I have significantly higher trust in GlobalData since the data the AI is using is much more curated compared to open the whole internet.” – Customer
Commitment to Innovation and Future Growth
GlobalData unites the powerful capabilities of innovation, data and technology. Through its Growth Transformation Plan, it has been advancing new technologies and augmenting existing solutions to fortify its position in the market. Today, their award-winning company has fused business intelligence with first-class editorial to connect marketers with highly engaged professionals through 36 top media properties.
Jonathan Hardinges emphasized that the company’s focus this year was on practical impact. “Our focus this year was practical impact.” This methodology highlights the firm’s commitment to producing tangible advantages for their clients. It does this by improving data curation and data intelligence services.