Scribe, which the 2019 founders Jennifer Smith and Aaron Podoln launched, last month hit a stunning unicorn valuation—$1.3 billion. The six-month communications effort follows from their successful June raise of $75 million. That’s a five times increase over the last funding round. Moreover, it points to the increasing need for ideas that break the mold and streamline operations for better workplace productivity. Scribe just passed the threshold of 78,000 paid customers. Used by more than 5 million users, it’s rapidly establishing itself as a major force in collaborative documentation and workflow management.
The company’s flagship product, Scribe Capture, automates workflow documentation, enabling teams to save hundreds of hours and thousands of dollars. We have customers who leverage Scribe Capture that save anywhere from 35 to 42 hours per person per month. They’re able to onboard new hires 40% quicker! It’s this measure of efficiency that chips teams from 94% of Fortune 500 companies. This grassroots advocacy from users has helped Scribe become an indispensable tool for hefty enterprises.
Scribe has auto documented over 10 million workflows on 40K software applications. Even a seemingly small thing, this huge database has become an invaluable resource for best practices. It highlights the company’s fascinating ability to automate workflows across all industries. Related Articles “With the introduction of products like Scribe Optimize, the company is accelerating the rollout.” This exciting new move will expand the offering tremendously and better serve the needs of its rapidly-expanding customer base.
Jennifer Smith, co-founder and CEO of Scribe, talked about the struggle so many companies are having with old-school documentation. “People are still using stopwatches to sit behind somebody and understand what this process is,” she stated. This archaic process stifles innovation and slows progress in finding what needs to be fixed most.
Scribe’s quick growth is evident in its financials, as the company more than doubled its revenue year-over-year. The company has 120 people on its payroll. In order to fund our growing business and fund continued product development, we’re looking to double our staff over the next year.
The need for Scribe’s solutions is not limited to U.S. shores, with strong markets in the U.K., Canada, Australia and Europe. Smith noted that “Users come to Scribe not because their boss tells them to, but because they want to.” This is indicative of the powerful, intrinsic motivation of users looking for better, easier ways to document their work processes.
As agencies and businesses look to work as efficiently as possible, knowing how things are currently working is essential. Smith emphasized the importance of clarity in operations, stating, “Without really knowing how work is done, it is really hard to know where to improve it, where to automate it, where agents can help.” Scribe’s tools make it simple to gain those insights, allowing businesses to confidently leverage automation and other innovations to streamline their processes.