Observe, a leading observability platform founded in 2017 and based in San Mateo, has made significant strides in helping companies monitor their software’s status. Observe is part of the movement to make engineers more productive. Third, it empowers them to quickly detect and resolve disruptions and outages.
To address some of these interoperability issues, Observe announced its Model Context Protocol (MCP) server earlier this year. This groundbreaking move opens the door further for developers to interact with their observability data directly through AI coding assistants and LLMs. This latest innovation is just one example of Observe’s efforts to stay in step with the fast-paced, rapidly evolving software industry.
“Our customers are already utilizing the MCP server and experimenting with fairly radical workflows,” said Jeremy Burton, CEO of Observe. This announcement further highlights the company’s commitment to empowering users with innovative technology to create smarter, more efficient operations.
Besides the MCP server, Observe is moving quickly to support Apache Iceberg, an open-source data table format. With the adoption of this framework, Observe empowers organizations to regain control over their data, all while bringing standardization and uniformity to its management processes. This continues to strengthen Observe’s mission to improve how organizations discover, use, and share data.
The firm recently landed $26 million in new funding. In April, they raised a whopping $156 million in a Series C funding round that Sutter Hill Ventures led. Other key investors were Madrona Ventures, Alumni Ventures, and Snowflake. This new influx of capital will help fund Observe’s innovative solutions and expansion across more industries and use cases.
In 2024, Observe told us their success has been unprecedented this year and that their revenue has almost tripled from years past. The company completed the quarter with a mighty 93% gross retention rate of its customers. This success is no fluke; it demonstrates the company’s deep commitment to customer satisfaction and product effectiveness.
Burton highlighted the company’s ambition for future growth, stating, “We’ve got a couple of really good things out there, but I feel like we’ve just gotten started.” He envisions a day when hundreds of agents are busily building relationships over networks. These agents will supercharge collaboration between workers and dramatically increase worker output.
Fast forward a few years and your system will be supporting the work of hundreds—if not thousands—of agents. These digital counterparts will deeply engage with staff and connect with each other. Burton added. This future-looking outlook is a testament to Observe’s commitment to innovation within the evolving field of software observability.