Fortunately, Uber Eats has introduced a pretty radical feature called Cart Assistant. This cool AI tool makes the grocery shopping experience easy and efficient for users. As of today, you can find this innovative new tool in the Uber Eats app. It simplifies grocery chart filling process, maximizing your convenience.
The beta version of Cart Assistant provides customers more immediate access to their preferred grocery items.
How to access the new feature
To get started, launch the Uber Eats app and search for a local grocery store. Then, click on the purple Cart Assistant icon that appears on the store’s page. With this move, Amazon starts a new kind of shopping journey that aims to get users from concept to cart in less than 10 seconds.
Cart Assistant uses users’ past orders to put their most familiar items up front, so they’re not navigating a store they already know. Additionally, users can either enter a shopping list manually or upload an image of their list, further simplifying the shopping process. Once the shopping list is given, Cart Assistant – wizard that it is! – magically takes care of adding missing items to the basket guaranteeing a frictionless purchase.
Uber Eats developed Cart Assistant as part of its strategy to remain competitive in the rapidly evolving landscape of food delivery and grocery apps. Unlike many of the other notable innovations coming from competing platforms, this feature is profound in that it encourages creativity. For example, earlier in 2023, Instacart launched a new shopping tool using OpenAI’s ChatGPT to help users AI-powered search.
Praveen Neppalli Naga, a member of the project team from Uber Eats, explained what inspired the team to create Cart Assistant.
“Users were telling us they wanted a quicker way to shop, and we know how precious your time is.” – Praveen Neppalli Naga
This emphasis on user feedback further reinforces Uber Eats’ priority of delivering an optimal shopping experience for remote diners. The company has been rapidly investing in artificial intelligence tools not only for consumers but for merchants, showcasing its dedication to innovation in the grocery delivery sector.
Uber Eats’ new Cart Assistant essentially does just that. This launch follows a long period of research and development of a new AI-powered chatbot meant to assist users based on their unique budgetary and dietary needs. This evolution is a testament to Uber Eats’ innovative mindset and their commitment to leveraging technology to improve user engagement and satisfaction.